Common Issues and Solutions:

Issue 1: Distorted Sound, Excessive Noise, Low Battery Life

Troubleshooting Steps:

  • Check the battery status – Replace low batteries and clean battery contacts if necessary.
  • Allow new batteries a moment to reach optimal working voltage, especially in cold weather.
  • Ensure proper usage habits – Turn off the hearing aids when not in use, such as during sleep.
  • Address moisture issues – Place the hearing aids in a drying box; if problems persist, seek professional cleaning and testing.

Issue 2: No Sound, Low Volume, Intermittent Audio

Troubleshooting Steps:

  • Examine battery status – Replace depleted batteries.
  • Inspect components – Check for blockages in ear hooks, ear molds, ear tips, and microphones; use specialized tools for cleaning.
  • Verify volume control – Clean battery contacts if the volume knob malfunctions (seek professional assistance for precise devices).
  • Monitor personal hearing changes – Regularly assess your hearing and adjust the program; upgrade to more powerful aids if needed.
  • Allow a brief delay for the hearing aids to activate sound after turning them on.

Issue 3: Feedback/Whistling from Hearing Aids

Troubleshooting Steps:

  • Inspect components for damage – Check for cracks in ear hooks, tubing, ear mold joints, and sound outlets; repair or replace damaged parts.
  • Check for loose ear molds – Reinstall or try different mold models.
  • Assess ventilation – Adjust ventilation hole size or use cotton to cover both ends if necessary.
  • If feedback persists, consult a professional for thorough inspection.

Tips for Prolonging Hearing Aid Lifespan:

  • Minimize exposure to liquids; handle with care.
  • Store hearing aids in a dry box or specialized case when not in use.
  • Regularly use effective drying agents; seek professional cleaning at our hearing center.
  • Opt for waterproof and dustproof hearing aids in humid or dusty environments.
  • Protect residual hearing; avoid noise, undergo periodic hearing checks, and prevent hearing loss that may reduce aid effectiveness.
  • Remove batteries during extended non-use to prevent leakage.

Explore the full range of Chosgo hearing aids for an enhanced hearing experience.