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What is amazing about these hearing aids is how it works. It works extremely well. I never had hearing aids that would stay in my ear, not fall off my ear, and be comfortable all day.
Easy to put on and remove, good sound, nice volume control range and they’re very comfortable even though I also wear eyeglasses, too.
Hello ….I have not received my hearing aids I ordered 14 days ago!!! WHERE IS MY ORDER? The tracking number shows me absolutely to tracking!!!
Hi there,
Hope this message finds you well. We sincerely apologize for the delay in the shipment of your hearing aids. Unfortunately, due to the ongoing postal strike in Canada, there has been an unexpected disruption in our shipping process. As a result, we were unable to send your order on time.
We are happy to inform you that your order has now been shipped and should be on its way to you. We understand how important these products are, and we truly regret any inconvenience this delay may have caused.
We greatly appreciate your patience and understanding during this challenging situation. If you have any questions or need further assistance, please don’t hesitate to reach out to us.
Thank you once again for your continued support, and we hope that you enjoy your new hearing aids as soon as they arrive.
Best regards,
Chosgohearing
Product works well and easy to use. Over the ear design is very light weight and comfortable to wear. Sound quality is very good.
The sound quality is impressive, with excellent clarity that makes conversations and everyday sounds much easier to hear.
I recently bougth model SmartR-Both for my mother. The technology is amazing but this model is problematic for my mother for 2 reasons:
-She find it dificult to insert properly and get tired of wearing it all day.
-Because it's difficult for her to insert properly, she often get feedback noise.
For theses reasons, I wanted to exchange for model V402R Rechargeable BTE hearing aid. The problem was that it has been already 44 days and with the strike at Canada Post, the delay for the exchange would have taken forever. The after sale service at Chosgo did an amazing job with on point, fast and solution oriented communication. At the end, they offer me a substantial reduction on the new model, sending it with a different carrier. This way, my mom will have both model so she can switch when one become less comfortable through the day.
Thank you Chosgo!
I wear them everyday and seldom have minor issues. They are on the job 100% of the time.
Can’t write a review haven’t got them 5 weeks later
Can't connect..will not respond..phone is useless e mail is non- responsive cant reach to return..over a week and no help
Hi Robert,
Thank you for your feedback.
We have sent you emails, instant chats, and text messages to respond and answer your questions in a timely manner.
We're sorry to hear that you are still having trouble with your K23 Bluetooth OTC Hearing Aids. We take customer satisfaction very seriously and we want to help resolve this issue for you. Please reach out to our customer service team at support@chosgohearing.com and we will do our best to assist you. Thank you for bringing this to our attention.
Best,
Chosgo Customer Service Team
I did not receive these hearing aids. As I told you we have a postal strike in Canada. If you mailed an expensive item like this through the mail that is ridiculous ‼️
Hi there,
Thank you for your feedback. We sincerely apologize for the inconvenience you’ve experienced with the delivery of your hearing aids. We understand how frustrating postal strikes can be, and we completely agree that it’s essential for important items like hearing aids to be delivered safely and promptly.
We strive to ensure that all shipments reach our customers in a timely manner, and we’re sorry that this situation has affected your experience. Please reach out to our customer service directly with your order details, and we’ll be happy to assist you in tracking the package and exploring any alternative delivery options.
Your satisfaction is our priority, and we appreciate your understanding as we work through this with you.
Best regards,
Chosgohearing
Didn't arrived yet due to Canadian Post Office Strike, so cannot make any comment.
My grandma said this hearing aid is very useful and suitable for her. It seems that I made the right purchase.
This is the most practical OTC hearing aid I have ever bought. It is simple, easy to use and comfortable to wear.
Hearing aids were really small and you cannot notice them in your ears, which is great, very discrete. Able to hear easily and quick service from China
This has still not arrived, please track from your end
Simple and easy to use, can be carried with you, and can be used for a long time after charging, I like it very much.
I have been wearing the chosgo hearing aids for just over 3 weeks and so far am very satisfied with the sound and quality of these OTC hearing aids.
The battery life is very good, and it lasts a long time on a single charge. The hearing aid is small, almost invisible, and easy to operate.
My grandma is a little clumsy, but this hearing aid is so simple to operate. She was able to adjust the volume by herself in just one day.
This is my first time trying an OTC hearing aid. It is much cheaper than the custom one I had before, but the function is very useful. Really like it.