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I think they are a real winner but do take a little time to get used to like you suggested. However I am very very disappointed to find you selling them for $200.00 less than what I paid before I even received them! I paid $534.00 and see them on your website at $299,00 Makes it very hard to recommend you to my other senior friends!....................Terry
This tiny hearing aid fits inside the ear canal like an expensive invisible hearing aids on the market. Does a beautiful job depending on the range of hearing loss. It's a better value than its price. I will recommend this for a moderate hearing loss.
I received the hearing aids today and every time they disconnect from my iPhone I get a loud screech on both hearing aids. Plus the connection and disconnect all of the time.
They have very realistic sound. I am happy with the sound. What I do not like , though it may be due to a learning curve, at about mid range volume the begin to screech very loud. People sitting across the room hear them. This doesn't do my ears a lot of good. I am trying to work this out with the four programs and volume.
Another thing, it seems that every time I remove them from the charger, they need to be reset, and start all over again. They almost work for me but I'm not yet satisfied.
Are your upper quality better in these areas?
I'm 80, I am just beginning to loose higher frequency hearing, but I was bourn with fairly severe tinnitus that has always been a problem to hear past. I like them but not quite there yet.
i placed an order on November 26thn with CHOSGO for hearing aids and never received them. I have not heard a word from them since they said the order was placed.
I'm having trouble with them pairing with my phone after talking to customer support they explained how to fix that and now they work good sound and comfortable. I'm very happy that I got these.
We’re really sorry to hear about the trouble you’re having with pairing the hearing aids to your phone. We understand how frustrating this can be, and we truly appreciate you bringing this to our attention.
We would love to help resolve this issue for you. Could you please reach out to our customer support team at chosgohearing@gmail.com? They’ll be able to guide you through the pairing process or offer a solution if there’s a deeper issue.
Thank you for your feedback, and we’re here to assist you in any way we can!
Best regards,
Chosgohearing
I liked the prompt service
Thank you for your kind review! We’re glad to hear that you were pleased with our prompt service. Your feedback means a lot to us.
If there’s anything more we can do to enhance your experience, please don’t hesitate to let us know. We look forward to serving you again in the future!
Best regards,
Chosgohearing
I am loving my new Chosgo hearing aids. My order arrived in just a few days and the hearing aids have helped me hear my family again. They say I don't yell as much. Thank you Chosgo for getting back my lifestyle.
Thanks
Thank you so much for your feedback! We’re glad to hear that you’re happy with the product. If there's anything we can do to make your experience even better, please don't hesitate to let us know.
We appreciate your support and look forward to serving you again!
Best regards,
Chosgohearing
Adjusting the volume is super straightforward. It's lightweight and barely visible. I am very impressed with the sound quality. Highly recommend!
I recently purchased this hearing aid, and it has exceeded my expectations in both functionality and affordability. The setup process was incredibly straightforward.
What is amazing about these hearing aids is how it works. It works extremely well. I never had hearing aids that would stay in my ear, not fall off my ear, and be comfortable all day.
Easy to put on and remove, good sound, nice volume control range and they’re very comfortable even though I also wear eyeglasses, too.
Hello ….I have not received my hearing aids I ordered 14 days ago!!! WHERE IS MY ORDER? The tracking number shows me absolutely to tracking!!!
Hi there,
Hope this message finds you well. We sincerely apologize for the delay in the shipment of your hearing aids. Unfortunately, due to the ongoing postal strike in Canada, there has been an unexpected disruption in our shipping process. As a result, we were unable to send your order on time.
We are happy to inform you that your order has now been shipped and should be on its way to you. We understand how important these products are, and we truly regret any inconvenience this delay may have caused.
We greatly appreciate your patience and understanding during this challenging situation. If you have any questions or need further assistance, please don’t hesitate to reach out to us.
Thank you once again for your continued support, and we hope that you enjoy your new hearing aids as soon as they arrive.
Best regards,
Chosgohearing
Product works well and easy to use. Over the ear design is very light weight and comfortable to wear. Sound quality is very good.
The sound quality is impressive, with excellent clarity that makes conversations and everyday sounds much easier to hear.
I recently bougth model SmartR-Both for my mother. The technology is amazing but this model is problematic for my mother for 2 reasons:
-She find it dificult to insert properly and get tired of wearing it all day.
-Because it's difficult for her to insert properly, she often get feedback noise.
For theses reasons, I wanted to exchange for model V402R Rechargeable BTE hearing aid. The problem was that it has been already 44 days and with the strike at Canada Post, the delay for the exchange would have taken forever. The after sale service at Chosgo did an amazing job with on point, fast and solution oriented communication. At the end, they offer me a substantial reduction on the new model, sending it with a different carrier. This way, my mom will have both model so she can switch when one become less comfortable through the day.
Thank you Chosgo!
I wear them everyday and seldom have minor issues. They are on the job 100% of the time.
Can’t write a review haven’t got them 5 weeks later
Can't connect..will not respond..phone is useless e mail is non- responsive cant reach to return..over a week and no help
Hi Robert,
Thank you for your feedback.
We have sent you emails, instant chats, and text messages to respond and answer your questions in a timely manner.
We're sorry to hear that you are still having trouble with your K23 Bluetooth OTC Hearing Aids. We take customer satisfaction very seriously and we want to help resolve this issue for you. Please reach out to our customer service team at support@chosgohearing.com and we will do our best to assist you. Thank you for bringing this to our attention.
Best,
Chosgo Customer Service Team
I did not receive these hearing aids. As I told you we have a postal strike in Canada. If you mailed an expensive item like this through the mail that is ridiculous ‼️
Hi there,
Thank you for your feedback. We sincerely apologize for the inconvenience you’ve experienced with the delivery of your hearing aids. We understand how frustrating postal strikes can be, and we completely agree that it’s essential for important items like hearing aids to be delivered safely and promptly.
We strive to ensure that all shipments reach our customers in a timely manner, and we’re sorry that this situation has affected your experience. Please reach out to our customer service directly with your order details, and we’ll be happy to assist you in tracking the package and exploring any alternative delivery options.
Your satisfaction is our priority, and we appreciate your understanding as we work through this with you.
Best regards,
Chosgohearing
Didn't arrived yet due to Canadian Post Office Strike, so cannot make any comment.
My grandma said this hearing aid is very useful and suitable for her. It seems that I made the right purchase.